Terms of service

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Terms of Service

Overview

Welcome to Baldena Biolabs. Throughout this website, the terms “we”, “us” and “our” refer to Baldena Biolabs. Baldena Biolabs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Baldena Biolabs is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, set out your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and address areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence and that you have given any necessary consent for your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our store or purchasing our products or services, you may be asked to provide certain information such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We make every effort to display our products and services accurately. However, colors, packaging, or appearance may vary depending on the device or screen settings you use.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or match how they are shown on our website.

All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities, availability, or access to products on a case-by-case basis.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Baldena Biolabs reserves the right to accept or decline any order at its discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of purchase.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export unless we have given prior written consent.

Section 4 - Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email. Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices in our online store may differ from prices offered through third parties or other sales channels. We may offer promotions from time to time, and those promotions will be governed by separate terms. If there is a conflict between promotion terms and these Terms of Service, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete transactions and contact you as needed.

You represent and warrant that any payment method you provide is valid, that you are authorized to use it, and that you will pay all applicable charges, including shipping, handling, and taxes where applicable.

Section 5 - Shipping and Delivery

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control.

Once products are transferred to the carrier, title and risk of loss pass to you.

Section 6 - Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement of such content, are owned by Baldena Biolabs, its affiliates, or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Baldena Biolabs names, logos, product names, service names, designs, and slogans are trademarks of Baldena Biolabs or its affiliates or licensors. You must not use these trademarks without prior written permission.

Section 7 - Optional Tools

You may be provided with access to third-party tools as part of the Services. We do not monitor, control, or endorse these tools and provide them “as is” and “as available” without warranties of any kind.

Your use of any optional third-party tools is entirely at your own risk and discretion. You should review and understand the terms provided by the relevant third-party provider before using such tools.

We may also offer new features or tools in the future. Any such new features will also be subject to these Terms of Service.

Section 8 - Third-Party Links

The Services may contain links to third-party websites or materials, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party websites or materials.

If you choose to leave our Services to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to your access to or use of third-party websites, products, services, or content. You should review the third party’s policies before engaging in any transaction.

Section 9 - Relationship with Shopify

Baldena Biolabs is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are made directly with Baldena Biolabs.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Baldena Biolabs, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Baldena Biolabs.

Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes personal information as described in its own privacy policy.

By using the Services, you acknowledge that you have read and understood our Privacy Policy and Shopify’s Privacy Policy. Information you submit may be transmitted to and shared with Shopify and third parties located in countries other than your country of residence in order to provide the Services.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that you own or have all necessary rights to your Feedback, that you have disclosed any compensation or incentives connected with your submission, and that your Feedback complies with these Terms. You are solely responsible for any Feedback you submit and its accuracy.

Section 12 - Errors and Omissions

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any such errors and to update, modify, or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13 - Prohibited Uses

You may access and use the Services only for lawful purposes. You may not use the Services directly or indirectly to:

  • violate any law, regulation, or ordinance.

  • infringe upon our intellectual property rights or those of others.

  • transmit false or misleading information.

  • harass, abuse, defame, threaten, or harm others.

  • send spam, phishing messages, or other unsolicited communications.

  • impersonate any person or entity.

  • interfere with, disrupt, or harm the Services or any user.

You also agree not to:

  • upload malicious code or viruses.

  • reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without permission.

  • collect or track personal information of others.

  • use bots, scrapers, data-gathering tools, or automated means to access the Services.

  • bypass or interfere with security or access-control features.

We reserve the right to suspend, disable, or terminate access to the Services at any time if we determine that you have violated these Terms.

Section 14 - Agents

This section applies if you use, allow, enable, or cause the deployment of any agent, bot, or other autonomous or semi-autonomous software to access or interact with the Services.

Any such agent must identify itself and comply with our access requirements. It must not hide or disguise that it is an automated system, including by mimicking human behavior or bypassing measures intended to distinguish human users from automated systems.

We may restrict or block agent access to the Services at our discretion.

Section 15 - Termination

We may terminate this agreement or your access to the Services, or any part of them, at our sole discretion at any time without notice. You will remain liable for all amounts due up to the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimer of Warranties

The information provided through the Services is for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk.

Except as expressly stated by Baldena Biolabs, the Services and all products offered through the Services are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Section 17 - Limitation of Liability

To the fullest extent permitted by law, Baldena Biolabs and its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, even if advised of the possibility of such damages.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless Baldena Biolabs, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising from:

  • your breach of these Terms.

  • your violation of any law or third-party rights.

  • your access to or use of the Services.

Section 19 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed from these Terms without affecting the validity of the remaining provisions.

Section 20 - Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms and any policies or operating rules posted on this site constitute the entire agreement between you and Baldena Biolabs and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written. Any ambiguities shall not be construed against the drafting party.

Section 21 - Assignment

You may not transfer, assign, or delegate this Agreement or any of your rights or obligations without our prior written consent. Any attempted transfer without consent will be void.

We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 22 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and courts of the jurisdiction where Baldena Biolabs is headquartered. You and Baldena Biolabs consent to the venue and personal jurisdiction of such courts.

Section 23 - Headings

Headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review this page periodically. We will notify you of material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of the Services after any changes are posted constitutes acceptance of those changes.

Section 25 - Contact Information

Questions about the Terms of Service should be sent to us at team@baldena.com.

Baldena Biolabs
Email: team@baldena.com
Business Country: Palau
Business phone number: +43 664 1000658